NHS Redbridge CCG

As you may know from our previous updates, Barking and Dagenham, Havering and Redbridge CCGs are reminding people to have their say in a consultation on community urgent care services.

Community urgent care services provide same day care and advice for people with urgent, but not life threatening, physical and mental health issues. These include our GP out of hours service (GPOOH), our seven GP access hubs and four local walk-in services.

We are asking the public for their views on proposals to change, and improve the way community urgent care services are accessed locally in Barking and Dagenham, Havering and Redbridge.

As part of the consultation we are seeking local feedback on proposals to make more urgent appointments bookable in advance by calling NHS 111, and have two options for changes to where you can walk in and wait without an appointment:
• Option 1: Patients can walk in or book urgent appointments at four Urgent Treatment Centres, at King George Hospital, Queen’s Hospital, Harold Wood Polyclinic and Barking Community Hospital. Bookable appointments available at eight community urgent care service locations, (including Loxford Polyclinic and South Hornchurch Health Centre.)

• Option 2: Patients can walk in or book urgent appointments at two Urgent Treatment Centres, – King George Hospital and Queen’s Hospital. Bookable appointments available at ten community urgent care service locations, (including Harold Wood Polyclinic, Barking Community Hospital, Loxford Polyclinic and South Hornchurch Health Centre.)

We want to reach as many people as we can. We know many of you are already sharing information about our proposals with your networks, and we’d welcome any help you can give to encourage people to visit our websites or attend any of the remaining drop-in sessions.

Details of the proposed changes, drop-in sessions and a questionnaire for people to have their say can be found on our websites – Barking and Dagenham, Havering and Redbridge

All responses must be received by 5pm on 21 August 2018.

Many thanks,
BHR CCGs

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