Respond to the Patient Transport Experience Survey

Transport for All is looking for evidence from Disabled and older Londoners who use patient transport, following concerns about the eligibility criteria.

Our Advice Line recently received many calls from Disabled and older people being denied patient transport services by the Royal Free Hospital despite having a genuine need for it. In some cases, people have been denied this vital NHS funded transport for their appointments despite previously being eligible in the past.

We are concerned that patients are not being asked the right questions when applying for patient transport and that the phone assessment process is not being carried out fairly. We believe this leads to Disabled and older people being refused access that they are truly in need of and we want to know whether this practice is happening at other hospitals across London.

Take action – respond to our survey

Transport for All is looking for Disabled and older people who have booked, or tried to book, patient transport within London in the last year to complete a short survey about their experience with arranging patient transport.

Does this sound like you? If so we’d like to hear about your experiences, whether you were refused this service or not.

The survey should take no more than 10 minutes to complete. By responding you will help us gain a better understanding of the problem and allow us to gather testimonies to persuade hospitals to improve their patient transport services.

Please do not hesitate to share this survey/information with anyone who may have used patient transport in London in the past year.

The deadline to respond is: 31st August 2018

use this link to respond to the survey online
https://www.surveymonkey.co.uk/r/patient_transport_tfa

Thank you very much in advance for your support.

Best wishes,

Josh Lang
Campaigns and Outreach Officer
Transport for All

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NHS Redbridge CCG

As you may know from our previous updates, Barking and Dagenham, Havering and Redbridge CCGs are reminding people to have their say in a consultation on community urgent care services.

Community urgent care services provide same day care and advice for people with urgent, but not life threatening, physical and mental health issues. These include our GP out of hours service (GPOOH), our seven GP access hubs and four local walk-in services.

We are asking the public for their views on proposals to change, and improve the way community urgent care services are accessed locally in Barking and Dagenham, Havering and Redbridge.

As part of the consultation we are seeking local feedback on proposals to make more urgent appointments bookable in advance by calling NHS 111, and have two options for changes to where you can walk in and wait without an appointment:
• Option 1: Patients can walk in or book urgent appointments at four Urgent Treatment Centres, at King George Hospital, Queen’s Hospital, Harold Wood Polyclinic and Barking Community Hospital. Bookable appointments available at eight community urgent care service locations, (including Loxford Polyclinic and South Hornchurch Health Centre.)

• Option 2: Patients can walk in or book urgent appointments at two Urgent Treatment Centres, – King George Hospital and Queen’s Hospital. Bookable appointments available at ten community urgent care service locations, (including Harold Wood Polyclinic, Barking Community Hospital, Loxford Polyclinic and South Hornchurch Health Centre.)

We want to reach as many people as we can. We know many of you are already sharing information about our proposals with your networks, and we’d welcome any help you can give to encourage people to visit our websites or attend any of the remaining drop-in sessions.

Details of the proposed changes, drop-in sessions and a questionnaire for people to have their say can be found on our websites – Barking and Dagenham, Havering and Redbridge

All responses must be received by 5pm on 21 August 2018.

Many thanks,
BHR CCGs

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Tate Modern Art contest and exhibition 2018.

The Art of Pollution Info2018

Art of Polution application form2018

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Empowering Parents Together – Parent Carer Training

180522 SHADES Workshop

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Redbridge Carers Support Service

Carers Week Poster new

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Empowering Parents Together

180626 Term Time Tuesday with Family Fund Grant Information

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General Data Protection Regulations

Dear Member,

By now you should have had a message from us asking you to confirm you wish to stay on our membership list and you agree to us keeping your details on file. If you do not respond before Friday 25th May your details will be removed and you will receive no further contact from Redbridge Forum.
If you wish to stay on our mailing list email on info@redbridgeforum.co.uk giving us your name, alternatively you can give us a call on
020 8478 7571 to let us know.

We look forward to hearing from you.

Redbridge Forum Team

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What’s Coming Up?

You should have all received your invites to our AGM, this Wednesday at our office in Ilford Lane, Please enter by the rear entrance in Fern Way. We will start promptly at 7pm and look to have the business finished by 7.15. Then as normal there will be time for refreshments and chat. If you are a new member this is a good opportunity to meet the team and find out what we have to offer.

Thursday 15th March, 10am. Come and join our Allotment group for our first planting session of the year, we have our potatoes and just need to get them in the ground. The allotment site is at Thornton Road or if you would prefer to meet us at the office just give us a call and we will organise that.

Tuesday 20th March, Is the Learning Disability Partnership Board meeting where the agenda will include a report from the Day Opportunities consultation and the next steps and also a report from the Charging consultation and the next steps. If you have any burning issues you think need to be raised on these issues please do not hesitate to contact Chris before the 20th.

Thursday 22nd March, 7pm. Our parents support group are meeting at the Pie Factory, contact the office and let Tahira know if you would like to go along.

Wednesday 28th March 10am. Meet at the Forum Office to learn/practice your crochet skills with other parent carers. We have spare hooks and yarn if you are a newbie to crochet. It is a small friendly group.

Then its the school holidays but that’s a whole new post. Booking has started but there are still some places left so contact us if you have not already.

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NHS Patient Awards

http://www.bbc.co.uk/programmes/articles/4Q1rNNt7ksvmm566cLxw9Z0/the-one-show-nhs-patients-awards

What are The One Show NHS Patients Awards?
As the NHS marks its 70th anniversary The One Show, together with the Patients Association, is saying ‘thank you’ to the brilliant people who keep it going day after day.
We are inviting patients and their families from all over the UK to nominate people currently working in the NHS in all health professions who have gone the extra mile to look after them, or done something even more exceptional. In some categories (where specified) we are also accepting nominations from colleagues. You can put forward individuals in as many categories as you like. Entries must be received by midnight Thursday 5th April.
CATEGORIES
. CHILDREN AND YOUNG PEOPLE’S CARE AWARD
This category is open to anyone currently working for the NHS treating or caring for patients under the age of 18. If you are a young person who has been treated by the NHS or their parent or carer this is your chance to say “thank you” to someone who looked after you. We are looking for those individuals whose care really stood out. If you are under 18 please ask a parent or guardian to make the nomination on your behalf.
. HEALTHCARE AWARD
This category is open to doctors, consultants, anesthetists, paramedics, allied health professionals, pharmacists and GPs currently working for the NHS. If they have treated you or a member of your family please tell us why you would like us to honour them. We are looking for inspirational stories of outstanding treatment or care.
. NURSING AWARD
This category is open to nurses including district nurses and midwives currently working for the NHS. If they have treated or cared for you or a member of your family and you’d like to thank them please tell us why. We are looking for exceptional individuals who have gone above and beyond their normal day-to-day duties to have a positive impact on patients’ care.
. LIFETIME ACHIEVEMENT AWARD
We are looking to celebrate the work of someone special who has dedicated much of their working life to the NHS in whatever capacity, medical or non-medical and deserves wider recognition. If they have cared for you or your family or you work with them please tell us about them so we can honour their contribution. For this category we will also consider nominees who’ve recently retired.
. UNSUNG HERO AWARD
This is the category for the army of non-medical staff who keep the NHS running but don’t always get noticed. They might be porters, drivers, receptionists, lab workers, they may be NHS employees (or volunteers who give up their time for free). We are looking for individuals who go beyond the call of duty to really make a difference. You can nominate them if you are a patient or a colleague.
KEY DATES
• LAUNCH: Monday 5th March
• NOMINATIONS CLOSE: Midnight Thursday 5th April.
• SELECTION PROCESS: This isn’t about ranking people above each other; it’s about finding people who are representative of the range and amazing inspirational work that happens all across the NHS. All entries will be considered by our team of researchers and nominations will be selected to go before a panel of judges in each category based on their suitability and the information supplied by the nominee. The panel which will include a representative from the Patients Association, will then shortlist those nominations and select a winner in four of the categories. The makeup of the panel will be announced at a later date.
• AWARD CEREMONY: The winners of the first four categories will be revealed in a special edition of The One Show. Viewers will also be able to vote for the winner of the Unsung Hero Award during the show from a shortlist of three and the winner will be revealed at the end of the show.
Thank you for taking part, please ensure you read through the category criteria above and questions on the form carefully before submitting your nomination.
The One Show NHS Patients A

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Transport for All – Advice Line

Advice Line

This year again, we have been helping hundreds of Disabled and older people to get around London and supporting them with transport issues. We recently launched a free face-to-face advice drop-in, with a plan to roll it out to the rest of London.
Don’t forget that our Advice Line is here to help you, if you have any transport related issues.

• Tel: 020 7737 2339 (option 1)
• Text: 07984 755 894
• Email: contactus@transportforall.org.uk
• Address: Transport for All, 336 Brixton Rd, London, SW9 7AA.

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