Respond to the Patient Transport Experience Survey

Transport for All is looking for evidence from Disabled and older Londoners who use patient transport, following concerns about the eligibility criteria.

Our Advice Line recently received many calls from Disabled and older people being denied patient transport services by the Royal Free Hospital despite having a genuine need for it. In some cases, people have been denied this vital NHS funded transport for their appointments despite previously being eligible in the past.

We are concerned that patients are not being asked the right questions when applying for patient transport and that the phone assessment process is not being carried out fairly. We believe this leads to Disabled and older people being refused access that they are truly in need of and we want to know whether this practice is happening at other hospitals across London.

Take action – respond to our survey

Transport for All is looking for Disabled and older people who have booked, or tried to book, patient transport within London in the last year to complete a short survey about their experience with arranging patient transport.

Does this sound like you? If so we’d like to hear about your experiences, whether you were refused this service or not.

The survey should take no more than 10 minutes to complete. By responding you will help us gain a better understanding of the problem and allow us to gather testimonies to persuade hospitals to improve their patient transport services.

Please do not hesitate to share this survey/information with anyone who may have used patient transport in London in the past year.

The deadline to respond is: 31st August 2018

use this link to respond to the survey online

Thank you very much in advance for your support.

Best wishes,

Josh Lang
Campaigns and Outreach Officer
Transport for All

Spending NHS money wisely – tell us what you think

Dear stakeholder
As GPs working in surgeries across Barking and Dagenham, Havering and Redbridge we know only too well the pressures that the NHS faces both here and nationally at the moment.
The care and treatment that we, along with our GP colleagues, provide every day for our patients is funded by taxpayers’ money. That’s why we have a duty to spend it wisely, to make sure we get the best value we possibly can for every penny – especially when NHS funding is being severely squeezed and we are seeing more patients with more complex health issues than ever before.

We are faced with some very difficult choices if we are to protect our most essential health services – things like cancer care, emergency care, life threatening conditions and mental health services – for the coming years.

To protect those services in our area we have to make savings locally of £55million and to do that we must look at reducing spending now. That’s why we are asking for your help.

Today we are launching an eight week public engagement programme to talk about some of the things we think we can save money on and why. We are looking at:

• stopping procedures that are purely cosmetic (so things such as breast augmentation and removing cysts and moles – except for cancer patients)
• no longer prescribing some ‘over the counter’ medicines and products (including multi vitamins, gluten-free food, muscle rubs etc.)
• reducing the number of cycles of IVF that we will fund locally
• introducing criteria for weight-loss surgery
• stopping funding male and female sterilisation
We know some of these options – remember, no decisions have been made as yet – won’t be popular, but we have to look at where we can save money so we can protect those priority, lifesaving services for all.

Please read the document that sets out our thinking and respond to our questionnaire. These are available on our websites:
We will also be out and about across the area, meeting the public, patient groups and anyone else who would like to talk to us in the coming weeks and will list these on our website. If you’d like us to come and talk to your group or organisation, please get in touch:

Please share this widely across your networks.

Dr Anju Gupta Dr Ashok Deshpande Dr Anita Bhatia
Dr Ravi Goriparthi Dr Maurice Sanomi Dr Sarah Heyes
Barking and Dagenham CCG Havering CCG Redbridge CCG

Community Equipment Service – Service User Survey

Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups (BHR CCGs) are currently reviewing the Community Equipment Service and want feedback from service users/carers about their experience of the existing service and where improvements can be made. Community equipment may have been ordered for you by an Occupational Therapist, Physiotherapist or other healthcare professional (e.g. pressure relieving mattresses, ventilators, postural support chairs). Please complete this survey if you have accessed Community Equipment in the last two years. The survey is completely anonymous and will only be used to inform the ongoing improvements to the service.

Wheelchair Service – Service User Survey

The wheelchair service aims to meet the needs of service users with restricted mobility, through timely, high quality, specialist assessment of needs and the prescribing and provision of appropriate wheelchairs, seating systems and associated equipment, including any necessary repair and routine maintenance. Please complete this survey if you have been assessed by the Community Wheelchair Service in the last 2 years.
Please follow the link below to complete the survey.

Redbridge Compact Champions Group

The Local Government Boundary Commission for England has published draft recommendations on the future electoral arrangements for the London Borough of Redbridge. Today is the start of an 8 week public consultation on the Commission’s draft recommendations on new electoral patterns across the London Borough of Redbridge. The consultation closes on 22 August 2016.
View the draft recommendations
You can view the Commission’s draft recommendations at where you can find interactive maps, a report and guidance on how to have your say. The Commission has not finalised its conclusions and now invites representations on the draft recommendations.
Enclosed with this letter is a summary outlining the Commission’s draft recommendations and a copy of the letter sent to Chief Executive. An interactive map of the Commission’s recommendations for the London Borough of Redbridge, electorate figures and guidance on how to propose new wards is available on the consultation area at: Further information about the review and the Commission’s work is also published on our website at:
Have your say
We encourage everyone who has a view on the draft recommendations to contact us whether you support them or whether you wish to propose alternative arrangements.
Before finalising the recommendations, the Commission will consider every representation received during consultation whether it is submitted by an individual, a local group or an organisation. We will weigh each submission against the criteria the Commission must follow when drawing up electoral arrangements:
• To deliver electoral equality where each councillor represents roughly the same number of electors as others across the borough.
• That the pattern of wards should, as far as possible, reflect the interests and identities of local communities.
• That the electoral arrangements should provide for effective and convenient local government.
It is important that you take account of the criteria if you are suggesting an alternative pattern of wards. You can find additional guidance and information about previous electoral reviews on our website to help you or your organisation make a submission.
Get in touch
The Commission welcomes comments on the recommendations report by 22 August 2016.
Representations should be made:
• Through our interactive consultation portal where you can explore the maps of the recommendations, draw your own boundaries and supply comments at:
• By email to:

• Or in writing to:
Review Officer (Redbridge)
Local Government Boundary Commission for England
14th Floor
Millbank Tower

The Commission aims to publish every response it receives during phases of consultation. If you do not want all or any part of your response or name to be made public, you must state this clearly in the response. Any such request should explain why confidentiality is necessary. All responses may be subject to publication or disclosure as required by law (in particular under the Freedom of Information Act 2000).

This is the last opportunity to influence the Commission’s recommendations before they are finalised. We therefore encourage local people to get in touch with us and have their say.
If you have any queries, please do not hesitate to contact me.
Yours sincerely
Mark Cooper
Review Officer
0330 500 1272

Redbridge Open Space Consultation

We’re lucky to have so many green spaces in the borough, which are so important for a variety of reasons including wildlife of course! We want to ensure the Council has a strong evidence base to prove how much residents value their local park(s) so we’d be very grateful if you could spend a few minutes filling out a short on-line questionnaire. Follow the link for more details and to access the questionnaire: Redbridge Local Plan 2015-2030

Please note the deadline for responses is 1st May.

If you have any queries please do not hesitate to contact the Planning Policy Team on 020 8708 2748.


HEALTH & WELL-BEING OPEN FORUM – TUESDAY 8TH MARCH 6.30-8.30 PM – Don’t delay in reserving your free place at this Forum to which all men and women are invited from 6.30-8.30pm at the Buddhist Cultural Centre, 9 Balfour Road, Ilford IG1 4HP. The event aims to further increase our understanding of wellbeing and awareness of the issues surrounding mental distress with contributions from those who have lived experience. Come along and discuss how we can care for ourselves and support others to maintain wellbeing and how we can stop the stigma of mental illness. Redbridge Faith Forum, Tel – 020 8708 2478, Email – Faith.

Residents help tackle historic financial challenge
More than 600 residents have helped to shape the Council’s future savings by taking part in our budget consultation so far. We face a huge financial challenge as the Government will have slashed £100 million of our funding by 2018, over half of our direct grant. Due to the severe Government cuts we’re having to save £58 million over the next three years. Budget consultation results.

Current results from the budget consultation indicate: high levels of support and protection for community safety, waste collection and economic development on average, preference for a two per cent Council Tax increase strong support to save money by delivering services differently, co-locating services and delivering more services online significant support to generate income from advertising, releasing some Council land for development and reducing capital spend on schools.

More than 350 suggestions have also been received. Comments include: increase enforcement penalty charges and enforcement activity reduce management, waste and improve efficiency generate revenue Redesigning services

Residents can still complete the budget consultation here.
Final budget proposals will be agreed at Full Council on Thursday 3 March 2016.
View the Outcomes of budget consultation report here

Mayor’s Appeal Events
Redbridge Faith Forum is delighted to be one of the chosen charities in this year’s Mayor of Redbridge’s Rainbow Appeal. Forthcoming events include;
Sunday 21st February – Big Band Night at Ilford Golf Club
Saturday 27th February –Peggy Oliver Tribute Night at the Town Hall
Contact: for further details and to make bookings.